Effective Date: May 27, 2025
BalanceSprings.com ("we", "us", "our", or "the Company") values your privacy and is committed to protecting your Personal Information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or interact with our website and related services.
For the purposes of this Privacy Policy, “Personal Information” refers to individually identifiable information from or about an individual. We collect Personal Information when you visit our website, submit forms, request services, or interact with our digital platforms. This may include, but is not limited to:
First and last name
Email address
Telephone number
Other information you voluntarily provide in relation to your use of our services
No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to anyone other than BalanceSprings.com. Personal Information is only collected as necessary and consistent with the service and functionality you expect from this website.
We use your Personal Information strictly for the following purposes:
To provide services and fulfill transactions
To respond to inquiries or customer service requests
To improve the website's content, performance, and user experience
To send notifications or updates that relate directly to your interactions or engagement with our services
To maintain internal records, safety protocols, and legal compliance
Your information is handled in accordance with applicable privacy regulations and is not disclosed beyond what is necessary to perform these legitimate operations.
Where applicable, we process your Personal Information based on one or more of the following legal grounds:
Your explicit consent
Our legitimate interest in providing and improving our services
Compliance with legal obligations
Execution of a contract or request initiated by you
We do not process Personal Information beyond what is necessary to achieve these purposes.
If you opt into any mobile messaging services, you acknowledge and agree to the following conditions:
Maximum of 5 messages per month
Message and data rates may apply
Reply HELP for help. For additional support, email us at contact@BalanceSprings.com or call (888) 786-6136
You can opt out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
No mobile information will be shared with third parties
Your mobile information will only be used for transactional, service-related communication in accordance with this policy.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. These cookies may store information such as your preferences, session data, and technical identifiers. You can manage or disable cookies through your browser settings, but doing so may impact your access to certain website features.
Personal Information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. Once the retention period has expired or the information is no longer required, we securely delete or anonymize your data.
We implement a variety of administrative, technical, and physical safeguards to protect your Personal Information. These measures are designed to prevent unauthorized access, misuse, disclosure, or alteration of data. However, while we strive to use commercially acceptable means to protect your Personal Information, no method of transmission or storage can be guaranteed as 100% secure.
BalanceSprings.com is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from anyone under this age. If we discover that we have unintentionally collected such data, we will delete it promptly. Parents or guardians who believe we may have collected information from their minor children may contact us directly at contact@BalanceSprings.com.
While we may utilize third-party tools or plugins for essential website functionality (such as payment processors, analytics, or customer support platforms), these tools operate under their own privacy practices. We ensure these providers are compliant with relevant privacy regulations and do not share your Personal Information with them unless absolutely necessary for service delivery.
Depending on your jurisdiction, you may have the right to:
Access the Personal Information we hold about you
Request correction or deletion of your information
Object to or restrict certain data processing
Withdraw consent where consent was given
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the information listed in Section 12 below.
We reserve the right to amend this Privacy Policy at any time to reflect changes in technology, legal requirements, or our data handling practices. When we update the policy, we will revise the “Effective Date” at the top. We encourage you to review this policy periodically to remain informed about how we protect your information.
For any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:
BalanceSprings.com
651 N Sepulveda Blvd #2066
Bel Air, CA 90049
Phone: (888) 786-6136
Email: contact@BalanceSprings.com
By using BalanceSprings.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your Personal Information as outlined herein.
